Terms & Conditions
www.yashihome.com (the “Site”) is published and operated by Yashi SRL, whose registered office is located at 28, Avenue Emile Vandervelde, 1350 Orp-Jauche, Belgium, registered with the Belgian Crossroads Bank for Enterprises under number BE 1005570789.
Contact: contact@yashihome.com
1. Scope of Application
These General Terms and Conditions of Sale (the “Terms”) apply, in their version valid at the time of order, to all purchases made by any individual (the “Client”) through the Site www.yashihome.com from Yashi SRL (the “Seller”).
All deliveries, services, and offers are exclusively governed by these Terms. Any conflicting or supplementary terms from the Client are excluded.
Failure by a Client to comply with these Terms may result in the suspension or termination of their account, without prejudice to any damages that Yashi SRL may claim.
Yashi SRL reserves the right to amend these Terms at any time. The version applicable to a sale is the one published on the Site at the time the order is placed.
2. Information and Availability of the Site
The Site is an e-commerce platform owned and managed by Yashi SRL.
It is accessible 24/7, except for planned or unplanned interruptions for maintenance, security reasons, or force majeure. Yashi SRL shall not be held liable for damages resulting from Site unavailability.
We do not guarantee that the Site will be free of errors, bugs, or interruptions. Yashi SRL reserves the right to suspend or modify the Site at any time, without liability.
The Site www.yashihome.com is hosted by Shopify.
3. Account Registration
3.1. When registering, Clients agree to provide accurate and complete information. Login details are personal and must not be shared with third parties.
3.2. Any misuse of the Site, including fraudulent activities or attempts to obtain undue benefits, will result in suspension of the account.
3.3. Each Client may only hold one account. Yashi SRL reserves the right to delete duplicate accounts without notice.
3.4. Registration is free and may be cancelled at any time by sending an email to contact@yashihome.com.
3.5. For convenience, registration may also be completed via “Facebook Connect,” subject to Facebook’s privacy policies.
3.6. By registering, the Client confirms that they are of legal age and have legal capacity to contract. Yashi SRL may terminate any account at its sole discretion.
4. Contractual Documents
Clients may consult these Terms at any time on the Site. They may be downloaded or printed for personal reference.
Order confirmations, including a summary of the purchase and a link to the Terms, are sent by email. Clients are responsible for keeping this confirmation.
Yashi SRL reserves the right to amend the Terms at any time, with such changes applying to orders placed after publication.
5. Products and Availability
Products offered on www.yashihome.com comply with Belgian law and applicable standards.
Yashi SRL strives to ensure that product descriptions and images are accurate. In the event of a clear discrepancy, the Client may return the product for a refund (see Article 9).
Offers remain valid while displayed on the Site and subject to stock availability. In case of unavailability, Clients will be informed promptly and may choose between an alternative product of equivalent value or a refund.
6. Prices and Payment
Prices are listed in Euros, inclusive of VAT applicable in Belgium (or in France for Clients domiciled there).
Shipping, handling, and customs fees, if applicable, are indicated during checkout.
Yashi SRL reserves the right to adjust prices at any time. Orders will be billed at the rate in effect at the time of purchase.
Accepted payment methods include:
- Credit cards (Visa, MasterCard, American Express)
- PayPal, Apple Pay, Amazon Pay
Payments are considered final only after full receipt by Yashi SRL.
7. Conclusion of the Sales Contract
Contracts are concluded in English.
By adding Products to the cart and completing the checkout process, the Client confirms the order. A confirmation email will then be sent automatically.
Placing an order constitutes acceptance of the prices and descriptions of the Products selected.
8. Delivery
Products are shipped to the address indicated during checkout or to the selected pick-up point. Yashi SRL is not responsible for delays caused by incorrect or incomplete addresses.
We deliver as quickly as possible after receipt of payment.
Delivery options include home delivery or pick-up point (via Mondial Relay or Bpost, depending on the country). Delivery times vary by destination.
In case of absence, the parcel may be redirected to a nearby collection point. Uncollected parcels are returned after 10 days.
If delivery is prevented by force majeure, the period will be extended accordingly. If it exceeds six (6) weeks, either party may cancel the contract without compensation.
9. Right of Withdrawal – Returns
Consumers have a legal right of withdrawal of fourteen (14) days from receipt of goods, without justification or penalties.
Notification must be sent by email (contact@yashihome.com).
Returned products must be shipped to the same address. Return costs are borne by the Client.
Refunds will be made within fourteen (14) days of notification, but may be withheld until the goods are received or proof of return is provided.
10. Warranty and Customer Service
Clients benefit from the statutory warranty provided under Belgian law.
For assistance or claims, contact us at contact@yashihome.com. Please include order details to help us process your request promptly.
11. Personal Data and Cookies
Yashi SRL may collect personal data when operating the Site. Data is processed in compliance with Belgian law.
Data provided during orders is used for order management and may be shared with service providers for execution and payment. Data is also stored for legal, security, and service improvement purposes.
Clients have rights of access, rectification, and objection regarding their personal data, which may be exercised by contacting Yashi SRL at the above address.
12. Intellectual Property
The Site and its content (texts, images, databases, etc.) are protected by copyright and intellectual property law.
Trademarks and distinctive signs on the Site are protected under Belgian and international law. Any unauthorized reproduction or use is strictly prohibited.
13. Governing Law and Jurisdiction
These Terms are governed exclusively by Belgian law.
In case of dispute, Belgian courts shall have exclusive jurisdiction.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.